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Should an uncommon issue arise with your jewelry, promptly reach out to our customer service for resolution. If such an issue occurs within the warranty period, we will facilitate an exchange to replace your item. Comprehensive details are available in our 90-day return policy, accessible for your reference.
Processing time differs from product to product. Some popular styles can be shipped out within 24 hours, while engraved or custom orders may take up to 12-20 business days. Shipping time depends on the shipping method you selected. For more information, please check Shipping & Delivery