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Frequently Asked Questions

About Amarley

We have a branch office in DELAWARE,USA. Our designer office is located in Hong Kong, which has the advantage allowing us to better control the manufacturing costs. If you are not satisfied with your purchase, you can simply return it to our USA office.
In order to eliminate the extra costs associated with physical storefronts (rent, insurance, staff), we currently only have an online store. You can safely and easily place your order directly online.
While it’s quite awkward to be asked this question, we understand, given that we are a new affordable jewelry brand. That being said, yes, we are a legitimate company and business and we reduce our profits because we want to make affordable jewelry for lovers.

About Our Products

Most of our rings are made of 925 sterling silver and most of the stones are Cubic Zirconia, and some are Lab Created Diamonds.
Jewelry made of 925 sterling silver won't turn skin green.
We have a rigorous quality control process to ensure the quality of all of our rings. The rhodium plating will not chip off. In the rare event something is wrong with the ring, please immediately contact our customer service so we can help solve your problem. If a problem should arise and it is within the time limit of the guarantee, we will make an exchange with you to replace your ring. Here are the detailed exchange policies: 30-Day Returns Policy.

Placing an Order

Amarley accepts all major credit cards, PayPal, and Visa Checkout. View our flexible payment options.

Your order will arrive in unmarked packaging to keep its contents a secret.

All Orders are shipped out with following Luxury Gift Package:

  • 1*Luxury Jewelry Gift Box
  • 1*Luxury Jewelry Gift Hand bag
  • 1*Silver Polishing Cloth
  • 1*Gift Card for You to Write Greeting Words
Yes, please contact us at 1-866-455-9808 to schedule Saturday delivery.
As soon as your order leaves our warehouse, our system automatically sends you a shipping confirmation email with your tracking number. Click on the tracking number and you can access to-the-minute location information. And you can track your order at Order Status.
If you receive an order confirmation email and notice a mistake with the order, please call us at 1-866-455-9808. If it’s after business hours, leave us a clear and detailed message with your name, phone number, and your order number (if available) via email [email protected].
Unfortunately no. At the moment we are not able to take custom orders. However we do have Large selection of Engravable Jewelry which you can customize with your own message.
Having trouble figuring out your ring size? Head on over to our Size Chart.
You will not be charged any consumption tax. However, you may need to pay the customs duties by yourself.