- Where is your company located?
- Do you have any retail locations?
- How to know if my order has completed?
- Why don’t I receive the confirmed email after placing an order successfully?
- How do I make changes after my order has been placed?
- Will I have to pay customs duties, taxes or other fees?
- How do I change the currency?
- Which payment methods do you accept?
- How do you secure my payment information?
- Is my personal information kept private?
- How to maintain the projection bead?
- Will this jewelry turn my skin green?
- For the plated jewelry, I worry the color will fade off naturally.
- Do you ship worldwide?
- How long until I receive my jewelry?
- What should I do if I can’t receive my parcel?
- What if I don't like my jewelry after receive it?
- What is your return policy?
Frequently Asked Questions
General
Orders & Payment
Jewelry
Shipping & Returns
What if I have a question that hasn’t been answered above?
We are always happy to help you with any queries you may have. Please just contact us.
Email us: [email protected]