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30-Day Returns

Easy Hassle-Free 30-Day Returns
We want you to feel comfortable and confident about the quality you will receive when shopping at Amarley and that is why we offer an easy, hassle-free 30-day returns policy. If you are not completely satisfied with your purchase you may return it for a refund (minus any shipping and/or gift packaging charges, if any) within 30 days of the delivery date. There are a few conditions, however:

  • The item must be returned in a new and unworn condition (no damage,no wear).
  • The item being returned must have the jewelry tag attached.
  • Customized items (including customized size, engraved, customized color, and etc.) will not be accepted for refund.
  • Replacement will not be accepted for a refund.
  • The customer will be responsible for the return shipping cost.

Return Process
To request a return, one of our customer service representatives will follow up with you via email with by-step instructions. If you require further assistance, please email us at [email protected].
Upon receipt of your return, all items are inspected for signs of wear and tear or damage prior to issuance of any refunds, replacements, and/or credits. New and unworn condition means that there are no scratches, marks, or blemishes on the items. Additionally, items modified or re-sized by another jeweller are also not considered new. Upon acceptance of your return, a refund will be issued to the original form of payment. Any promotional gifts must also be returned with your returned item.

Jewellery Tag
The item being returned must have the jewellery tag still attached to the item. Do not remove this tag until you are certain you want to keep your item. The tag does not need to be removed for ring sizing purposes. The thread is extremely thin and will not impact how the ring fits.

Important Note: Package returned without consent will not be accepted.